OpenTable is an online restaurant reservation platform. Diners book a table at participating restaurants through a website or app, and restaurants use its management tools to handle reservations and guest data. The service is delivered as a cloud platform used through web browsers and mobile apps. It is aimed at consumers and restaurants, rather than at workplace software or public-sector use.
OpenTable, Inc. is headquartered in San Francisco, California, and is part of the Booking Holdings group. Its privacy policy states that information may be transferred to, or accessed from, entities in other countries, and that the company participates in the EU-U.S. Data Privacy Framework for transfers from the EU. It publishes a notice for EU and UK residents, and OpenTable GmbH in Berlin is named as EU legal representative under the Digital Services Act. The sources consulted do not state where European guest data is physically stored. The service is proprietary, not open source. For a European organisation, the main points are US jurisdiction and reliance on the Data Privacy Framework for transfers.