Picktime is online appointment scheduling software for service businesses and teams. Its functions include online booking pages, calendar synchronisation, reminders, class bookings and the management of rooms and equipment, combined with payments, invoicing, reporting and customer management. The vendor presents it as a web-based application that businesses use from their browser.
The data controller is Picktime, Inc., which the privacy policy places in Austin, Texas, United States. The policy names Google Cloud and Firebase Cloud Firestore for hosting, without naming a region, so storage in the EU or the US cannot be established from the policy. Other providers named include Stripe, PayPal, Square, SendGrid, Sentry, Crisp and Zapier. The policy does not describe a data processing agreement or GDPR commitments, although a GDPR page is linked from the site footer. The vendor describes no open-source components or self-hosting options. For a European organisation, a US controller and US-linked cloud and payment providers mean that data location and transfer safeguards should be checked contractually.