vCita is a cloud-based business management platform aimed at small service businesses. It combines online scheduling and booking pages with a client database (CRM), invoicing, payment collection, client portals and email and SMS marketing. Calendars such as Google Calendar and Outlook can be synchronised. You use vCita as a web application; it is proprietary software offered as a hosted service.
vCita is provided by vcita Inc., a US company with an address in St. Petersburg, Florida, and is therefore subject to US law, including the CLOUD Act. According to the vendor's security page, data is stored with cloud providers such as Amazon Web Services and Google Cloud Platform; the regions used are not specified. vCita offers a data processing agreement based on the EU Standard Contractual Clauses and names representatives for the EU and UK GDPR. A European organisation handling client data should confirm the storage location and the transfer terms with the vendor in advance.